iOS download fails - constantly

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iOS download fails - constantly

So, we have multiple ipads, iphones. There are two different iCloud accounts. Yet when we try to download new apps, or update old ones (or download ebooks via Kobo) on ANY device, the downloads always fail. We have MORE success via cellular, but often cellular fails as well. It simply says it failed and suggest, unhelpfully, we try again "later". We have tried resetting wifi settings in the device. We've tried soft & hard rebooting. We've tried resetting the RAM. The only thing that works is trying again and again and again and again and again. This is very unlike our App store experience of the past. Yet so strange it spans all these devices and over two accounts. Help?

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell

Posted on Jan 17, 2022 12:06 PM

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Answer 1

Sharon_419

Community Specialist

Jan 18, 2022 11:58 AM in response to Filet-o-Fish

Hello Filet-o-Fish,

Apple Support Communities is a great place for help with the try again later error you’re seeing. You’ve also walked through great steps for working towards a resolution, and glad you had the opportunity to walk through those. In addition to those steps, we recommend the steps outlined in the article below.

If you can’t connect to the App Store, iTunes Store, or other Apple services

While the title of the article references a different issue, these steps can still be helpful.

If you continue to have issues, and with multiple devices affected, the next step would be to contact Apple. You can find their contact details via the Get Support website.

Take care!

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iOS download fails - constantly

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