the display does not respond to touch

Hello, I can't reboot the iPad and turn it off in any way, and it doesn't respond to touch, what should I do?

iPad Air, iPadOS 15

Posted on Jan 17, 2022 12:58 PM

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Question marked as Top-ranking reply

Posted on Jan 17, 2022 1:12 PM

HI masha_hl, thank you for posting in Apple Support Communities.


You can Force Restart an iPad without using the Touch screen and the following link explains how to do this in more detail:

https://support.apple.com/en-au/guide/ipad/ipad9955c007/ipados


You can also contact Apple Support if the issue persists.


You can do this as follows:


1 reply
Question marked as Top-ranking reply

Jan 17, 2022 1:12 PM in response to masha_hl

HI masha_hl, thank you for posting in Apple Support Communities.


You can Force Restart an iPad without using the Touch screen and the following link explains how to do this in more detail:

https://support.apple.com/en-au/guide/ipad/ipad9955c007/ipados


You can also contact Apple Support if the issue persists.


You can do this as follows:


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the display does not respond to touch

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