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I just purchased the Microsoft office home and student and when I went to download it my computer needed an update but will only update to 10.13 and office requires 10.15 or higher. How do I fix this?
MacBook Air 13″, macOS 10.13
Well, that is the way Microsoft rolls. They require the current release of macOS and the two previous major releases in order to install Microsoft 365 or either Office 2019/2021 for Mac. You have worthless software until you have a Mac that can upgrade to macOS Catalina or later. There is no workaround with macOS 10.13.
That 2017 MacBook Air is supported by macOS Monterey via upgrade from the Mac App Store. You can also install Catalina, or Big Sur via the How to get old versions of macOS site, and the respective link to the full installer in the Mac App Store. Use Safari only for that link, and always perform a last Time Machine backup prior to any operating system upgrade.
Also, understand that Catalina and later strictly support only 64-bit applications, printers, and scanner drivers. Use the free Go64 application to get a list of your existing 32-bit applications, and if third-party vendors offer 64-bit versions of those applications. Check the specific printer/scanner vendor sites for driver updates in 2021, the later the better.
You can upgrade to Monterey…
I completely understand that it requires that update but my computer wont let me update any further. I have the Mac air 2017, 13 in and from what I understand that is compatible with the update. I asked best buy geek squad what to do and they gave me two options. Buy a new computer or give my computer to them to manually update it but pay $200 to do it. Just trying to see if there is any other options before I make a decision.
You will need 35 GB of available storage in addition to the storage that the Monterey installer requires (12.4 GB) — before the Mac App Store will allow you to download/install Monterey. Check that first. Once that is satisfied, the upgrade should run and take some time to finish.
Use the same Apple ID that you used to install High Sierra.
Check Catalina 10.15 compatibility…
macOS Catalina is compatible with these computers - Apple Support
Yes I have the mac air 2017, 13 in
::SMH:: see my last post.
I've gone to the app store and tried but its not even giving me an option to do any updates.
I'm going to let VikingOSX explain. Good luck.
Wont update past 10.13...
