AirPods Pro keep pausing music

EarPods keep pausing music I’ve turned off automatic ear detection and it’s still doing it any ideas on why this might be happening been working fine


[Re-Titled by Moderator]

Posted on Jan 17, 2022 1:42 PM

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Question marked as Top-ranking reply

Posted on Jan 18, 2022 12:31 PM

Hello Ellengallagher845,



We see you're having an issue with your music being paused, and we'd be happy to help.


Are you noticing the same issue when playing the songs without any headphones connected to the device? Testing that out can help to see if the issue is being caused by the device itself, rather than the headphones.


We'd recommend testing songs that are both streaming as well as downloaded to the device, as well as audio from multiple apps, in order to isolate it down further.


If it seems it's the AirPods that are the issue, it can help to try resetting them: How to reset your AirPods and AirPods Pro



Take care.

3 replies
Question marked as Top-ranking reply

Jan 18, 2022 12:31 PM in response to Ellengallagher845

Hello Ellengallagher845,



We see you're having an issue with your music being paused, and we'd be happy to help.


Are you noticing the same issue when playing the songs without any headphones connected to the device? Testing that out can help to see if the issue is being caused by the device itself, rather than the headphones.


We'd recommend testing songs that are both streaming as well as downloaded to the device, as well as audio from multiple apps, in order to isolate it down further.


If it seems it's the AirPods that are the issue, it can help to try resetting them: How to reset your AirPods and AirPods Pro



Take care.

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AirPods Pro keep pausing music

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