Newsroom Update

This fall, AirPods software updates will transform the way users respond to Siri, take calls, and immerse themselves in their favorite games. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My AirPods Pro is unable to play music, pause and switch between noise cancellation

hai there,i found that my AirPods Pro was unable to play music, pause, switch between noise cancellation when I press or tap my AirPods pro! Please advise! Thanks.



[Re-Titled by Moderator]


Posted on Aug 30, 2021 8:19 AM

Reply
Question marked as Best reply

Posted on Aug 30, 2021 3:28 PM

Hello,

See this link for how to control the various AirPods Pro options:

Change the settings of your AirPods and AirPods Pro - Apple Support

Note: sometimes the controls are a little sensitive so you might have to experiment to get it just right.

Good luck.

1 reply

My AirPods Pro is unable to play music, pause and switch between noise cancellation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.