Refunding bogus charges on Apple Card

Oh yes. The minute I saw the four bogus transactions in November, I reported them. The problem is getting Goldman Sachs to credit them. So far, they have credited two of the three bogus charges of $780 each, but seem to be unable to understand that the issue is not that I was charge 3x for one purchase, but that I did not make ANY of the three purchases. I was told today that the "proof" being offered by the vendor is the charge receipt that has my credit card number on it. Well, duh. As I have told the three times, that is NOT proof that I was the one who charged whatever it was that was purchased. The fourth bogus transaction is a $50 charge to a pizza parlor in California. That decision on the part of Goldman Sachs is "pending" according to the customer service people. He then told me it can take up to 90 to resolve this, but had no answer when I pointed out that 90 was up LAST WEEK.

Thank you. That's a good idea and I will ask for proof that either I was in OH or IL or IN rather than in Seattle, or if it was an online purchase, to what address was the construction equipment sent? Much as I would love to be able to fix the pot holes in the streets here, buying construction equipment is not in my budget.