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Screen popped out at top

My iPhone 6 screen has popped out at the top after dropping my phone. I can’t seem to pop it back in. Any suggestions? The back metal case is now bowed backwards a bit.

iPhone 6

Posted on Jan 17, 2022 8:14 PM

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Question marked as Top-ranking reply

Posted on Jan 17, 2022 8:29 PM

Apple doesn't provide repair support for the iPhone 6 any more.


You might try to find an independent repair shop for that. The case is clearly permanently bent, but maybe an independent shop has experience with that. Apple Stores would only consider that to be a eligible for a complete replacement when they still serviced the iPhone 6. But if you're in the market for a new phone, the iPhone SE 2nd generation is a really good value.


If it still works now, I'd suggest backing it up - preferably to a Mac or PC. Just in case.

10 replies
Question marked as Top-ranking reply

Jan 17, 2022 8:29 PM in response to kyliegirl70

Apple doesn't provide repair support for the iPhone 6 any more.


You might try to find an independent repair shop for that. The case is clearly permanently bent, but maybe an independent shop has experience with that. Apple Stores would only consider that to be a eligible for a complete replacement when they still serviced the iPhone 6. But if you're in the market for a new phone, the iPhone SE 2nd generation is a really good value.


If it still works now, I'd suggest backing it up - preferably to a Mac or PC. Just in case.

Jan 19, 2022 8:40 PM in response to lobsterghost1

lobsterghost1 wrote:
A drop didn't bow the phone. I'll stick with a swollen battery, which the drop made more apparent. That's a nearly 8 year old phone, which has a very old battery in it.


Not meaning to be argumentative, but the OP said that it opened/bent as a result of a drop and I take it at face value because I don't see the battery pushing it out, which is center left. When the battery swells, it tends to puff up mostly in the center of the battery and tends to push out the screen assembly on the middle left where the battery is located. It should be an easy enough matter to just shine a light in there and see if the battery is puffing up or not.


Here's one where someone says a iPhone 6 was dropped and just the upper left corner popped out.


iPhone 6 corner of screen popped out - Apple Community


But it's up to the OP to determine if it's worth fixing. At this point it's unlikely that Apple is going to deal with it.

Jan 19, 2022 8:05 PM in response to lobsterghost1

lobsterghost1 wrote:
You need to immediately STOP using the phone, power it off and accept it's a gonner. The battery has swelled and the phone is unrepairable. You Apple Store will recycle it responsibly for you and it's now time to invest in a newer, more modern iPhone.


That's not a swollen battery. The OP already noted that it was dropped and then popped open. I don't know if it's worth fixing, but I don't see the battery pushing out the screen assembly.

Jan 19, 2022 10:51 PM in response to kyliegirl70

kyliegirl70 wrote:
Thanks everyone. It was definitely the drop onto tile that popped this out. Had no issues before that happened. No bowing of the back either to indicate battery was swelling. Looks like I’ll need a new phone. Thanks for all your help.


Sorry about that. It's a really old device and support by Apple is minimal. But it probably still works as a phone and there might be someone who might want it. Not sure where you're located, but there are places that accept even damaged electronics for donations (like Goodwill in my area which among other things trains people to repair electronics). If it's otherwise working, someone might be willing to fix it and give it to someone who needs a basic or emergency phone. The case is obviously never going to be perfect again, but if everything else is intact it should still work as a phone.

Screen popped out at top

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