Registered number expiring soon - iMessage and FaceTime

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Level 1

21 points

Registered number expiring soon - iMessage and FaceTime

Hi,

Since this morning, I suddenly got the notification that my phone number expires soon. It states that this number is registered to my Apple ID, but not to this phone. I immediately looked for answers on the internet and this forum, but nothing worked unfortunately.

I have this iPhone for almost 2 years and this number much longer. I did not do anything recently (like buying a new phone, changing any settings or do something with my sim card). So I have no idea why I see this message.

Things I've done:

Restart phone
Confirm that this number is my number (I don't have another number...)
Reset carrier settings
Turn iMessage and FaceTime off an on
Look at any settings to see if somethings has changed

Happy to hear any advices.

iPhone 8, iOS 15

Posted on Jan 18, 2022 3:40 AM

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Answer 1

bailier

Community Specialist

Jan 19, 2022 6:53 AM in response to TechNerd92

Hello TechNerd92,

Thanks for using Apple Support Communities. It sounds like you’re receiving a message about your number expiring soon for iMessage and FaceTime. We’re happy to help.

We suggest removing and then re-adding your number. You can find the steps for doing so in this article: Add or remove your phone number in Messages or FaceTime - Apple Support

Should you continue to receive that message after trying those steps, contact Apple Support.

Take care.

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Answer 2

TechNerd92 Author

Level 1

21 points

Jan 19, 2022 6:57 AM in response to bailier

Hi,

Thank you for your reply!

I also tried that. Unfortunately it didn't work. This morning I contacted Apple Support and they also don't know what is wrong after going through different options. Only thing I can do is update to the latest iOS version. If that does not fix the problem, I have to contact Apple Support again.

Best regards!

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Registered number expiring soon - iMessage and FaceTime

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