You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why didn't my photos transfer over to my new phone?

Why didn't my photos transfer over to my new phone?

iPhone 13 Pro Max

Posted on Jan 18, 2022 7:25 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 18, 2022 7:28 AM

Can you try leaving your phone on charge, ensuring that iCloud Photos is enabled in Settings > Photos, making sure you’re on Wi-Fi, and that you aren’t on low power mode. iCloud Photos may not transfer immediately, as they are synchronised, not included in iCloud backups, and will take some time to download from the internet.

1 reply
Question marked as Top-ranking reply

Jan 18, 2022 7:28 AM in response to staciek81

Can you try leaving your phone on charge, ensuring that iCloud Photos is enabled in Settings > Photos, making sure you’re on Wi-Fi, and that you aren’t on low power mode. iCloud Photos may not transfer immediately, as they are synchronised, not included in iCloud backups, and will take some time to download from the internet.

Why didn't my photos transfer over to my new phone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.