sidecar with MacBook 2017 and iPad Air 4th gen

Question

Level 1

4 points

sidecar with MacBook 2017 and iPad Air 4th gen

Hello!

I just got an iPad Air with one of the main reasons so I could use as a sidecar for my MacBook. the MacBook is 2017 which according to the tech specs I researched extensively, should work for the sidecar application, as well as the tech specs for the iPad Air 4th gen. I have updated to Monterey on the MacBook and am able to see the iPad in the Displays menu and bluetooth finds it. I can also find the MacBook from the iPad bluetooth.

however when I try to pair them, the connection times out from the MacBook and I get an "unsupported" error from the iPad.

am I doing something wrong here? or do these two devices/models not pair together?

any advice would be much appreciated. I haven't had time to get on the phone with support yet or go to Genius Bar, so those are also other options. TIA

iPad Air, iPadOS 15

Posted on Jan 18, 2022 2:29 PM

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Answer 1

lisabrubaker Author

Level 1

4 points

Jan 18, 2022 2:35 PM in response to GreeniusGenius

thank you but its not a MacBook Air. its a just a MacBook.

https://support.apple.com/en-us/HT210380 lists the requirements along with https://support.apple.com/en-us/HT201608

both of which say a 2017 MacBook should work

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Answer 2

Jan 18, 2022 2:32 PM in response to lisabrubaker

Your extensive research has come into question… Top result of a Google search supports what I thought…:Requires a 2018 MacBook Air or later: https://support.apple.com/en-gb/HT210380#systemrequirements

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Answer 3

Jan 18, 2022 2:38 PM in response to lisabrubaker

Sorry, it appears that I cannot read… It is listed as compatible. Try restarting the Mac, and force restarting the iPad: https://support.apple.com/en-gb/guide/ipad/ipad9955c007/ipados

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