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Henry Cline1 Author

Level 1

105 points

in-App purchase on AppleTV not showing any reciept?

I am having trouble with an in-app purchase I made on my AppleTV about a year ago. Trying to get support from the company for the upgraded version of the software. But I cannot find any proof of the purchase? The app is upgraded, that is the proof, but I dont see any purchase receipt with on the ATV or my App Store in iTunes?

How can I prove the purchase?

The software in question is InfusePro Media Player is that matters.

Posted on Jan 19, 2022 6:07 AM

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4 replies

Jan 19, 2022 6:39 AM in response to Henry Cline1

See your purchase history for the App Store, iTunes Store, and more - Apple Support

The initial history view may show the purchase history of the last 90 days only. Change the date range to look at the view per year.

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Henry Cline1 Author

Level 1

105 points

Jan 19, 2022 7:35 AM in response to Urquhart1244

Great, thanks very much. Found it!!

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Level 2

329 points

Jan 19, 2022 6:35 AM in response to Henry Cline1

Hi Henry Cline1.

Is the app in question an app developed by Apple or a third-party company?

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Henry Cline1 Author

Level 1

105 points

Jan 19, 2022 7:24 AM in response to jaco36

Third party, iNfusePro Media Player by Firecore LLC

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in-App purchase on AppleTV not showing any reciept?

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