AirPods 3: microphone works well on iPhone but it’s muffle on MacBook Air

Hey Ypaud,

We see that your AirPods 3 sounds muffled only when connected to your MacBook Air, and we'd like to help!

Please make sure that you've tried all the following steps from this article for your Mac: If your AirPods Pro make crackling or static sounds

Be sure to select additional links from that article for more steps.

Also, check out this resource as well: If the sound from your wireless headphones cuts out or is distorted

Let us know how it goes!

Best regards.

Hey Ypaud,

Thanks for letting us know the results.

We're glad that we were able to isolate the issue to your MacBook. Do you have any updates for your Mac? Update macOS on Mac

If there are no updates or the update doesn't make a difference, we recommend that you reach out to Apple Support team next: Contact Apple for support and service

We hope everything works out!

Best regards.

Hey Ypaud,

Great job going through the steps of updating your macOS.

For you next best step, we recommend that you get in touch with Apple Support team: Contact Apple for support and service

Have a great day!

Hey Ypaud,

Thanks for keeping us updated with the results! We appreciate it.

By any chance, is there another Mac you can try to connect your AirPods with? We want to confirm that this issue is only with your specific Mac to help us further isolate the issue. If you have a friend or a family member with a Mac, that would work too.

Also, do you recall installing any apps recently or a third-party software such as antivirus programs?

We'll be looking forward to your response.

Cheers!