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Level 1

4 points

Apple TV website on PC

Why isn't my PC/Google Chrome able to access Apple TV+? I am subscribed, and in the Apple tv settings while in chrome it recognizes I'm subscribed, but when I click on an Apple TV+ show, it just tells me to start a free 7-day trial... I don't get why this is happening. I am able to watch it just fine on Roku, iPhone, iPad.

(I said this was related to Apple TV hardware but I know it's not there just isn't an option for this so if that could be added that would be great)

Windows, Windows 10

Posted on Jan 20, 2022 10:26 AM

Best reply

rkaufmann87

Level 10

141,198 points

Posted on Jan 20, 2022 10:55 AM

Are you using tv.apple.com, if so then please login using your AppleID and password and you should be okay. If you continue to have a problem please give AppleCare a phone call. As we have no idea where on the planet you are located please use AppleCare contact Information to find the phone number in your area.

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Apple TV website on PC

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