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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My front camera is blurry and has been so since having the screen replaced under my AppleCare + plan (at a BestBuy authorized service center). All other attempts to fix it have failed. It is my belief that it was damaged in the previous repair. Will I need to file a new claim to fix the issue since it was likely damaged in the first repair?
iPhone XR
▷ Update your iPhone. 👈🏼
If that doesn’t work, try a Hard Reset:
If that didn’t work, it could be a hardware issue. ⚠️
Get expert service and support at the Genius Bar.
▷ Call 1-800-MY-APPLE or get help here.
▷ Update your iPhone. 👈🏼
If that doesn’t work, try a Hard Reset:
If that didn’t work, it could be a hardware issue. ⚠️
Get expert service and support at the Genius Bar.
▷ Call 1-800-MY-APPLE or get help here.
Thank you. Both of those things were also done. No luck. I’m thinking they could have even smudged the lens when replacing the screen. We thought it was the case/protector but it’s not. I don’t want another claim if they did this in the repair.
I understand; however, how can you trust them again?
I recommend the Genius Bar from my own personal positive experience.
iPhone XR front facing camera is blurry.
