I can't stream anything for more then a few minutes without my mac pausing the stream on its own, freezing or restarting. I mean anything, youtube or any streaming service I have tried. I am up to date on a brand new mac this shouldn't be happening. Is apple doing anything to fix this????!
MacBook Pro 14″, macOS 12.1
Hey there shaggy1449,
Thanks for reaching out to the Apple Support Communities. We understand you're having issues with streaming content on your MacBook, and we'd be happy to look into what's going on.
To get started, which app are you using when watching videos or streaming content? If using Safari, try the steps listed in the following resource that may be able to help: If Safari on Mac doesn't open a webpage or isn’t working as expected - Apple Support
If having issues with another app, or if the issues persists in Safari after going through the resource above, give the steps in the links below a try as well:
Let us know if the issue persists after going through the steps above, and we'll continue from there.
Have a great day!
shaggy1449,
Thanks for keeping us updated.
Just to confirm do you experience these same issues if you try to stream videos or music using Safari? If not, have you gone through the steps provided in the previous resources that may be able to help?
If so, and if this is only occurring in the Google Chrome app, then we'd recommend reaching out to Google's support at this link here: Google Chrome Help
If this issue is also occurring when trying to stream content in Safari, then we'd recommend reaching out to Apple Support directly here: Get Support - Apple
Take care!
I use chrome, doesn't matter if its youtube, hulu, disney plus or anything else. When I watch a video it will randomly pause the video or completely restart my computer. This is unacceptable this is a brand new computer. completely up to date
m1 computer constantly stopping streams and restarting! wtf
