You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Songs dont play

Hi there - i bought an album called Bethel music and Paul McCure. It only plays on my phone but not on my computers or ipod. Why is this ? My computer has been autorised so i am confused

please help

Denny

Posted on Jan 20, 2022 10:51 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2022 6:31 AM

Is there an error message when you try to play these tracks on your computer?


Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Backup and then delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes for Windows prompts you to authorize your computer when you try to play purchases - Apple Support.


tt2

1 reply
Question marked as Top-ranking reply

Jan 21, 2022 6:31 AM in response to dennyfromalberton

Is there an error message when you try to play these tracks on your computer?


Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Backup and then delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes for Windows prompts you to authorize your computer when you try to play purchases - Apple Support.


tt2

Songs dont play

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.