2-Factor Authentication stuck at verifying

I type in my apple ID and password. Enter the 6 digit code from my iPhone 6s and the application gets stuck loading.


I tried restarting my computer, installing itunes, reinstalling iCloud and nothing has solved this problem. 2-Factor Authentication worked on the web app at iCloud.com


I am on Windows 10, Version: 21H2

Windows, Windows 10

Posted on Jan 21, 2022 12:43 AM

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Question marked as Top-ranking reply

Posted on Jan 25, 2022 6:14 AM

Hey k661,


It sounds like you were able to get logged in to iTunes and iCloud online without any issues. In that case, your iCloud login details, are correct.


In this case, we'd see if this helps to solve the issues between iCloud and your PC: Resolve issues between iCloud for Windows or iTunes and third-party security software


Should it persist, do you ever receive an error after it attempts to load?


Hoping to hear how it goes, cheers.

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4 replies
Question marked as Top-ranking reply

Jan 25, 2022 6:14 AM in response to k661

Hey k661,


It sounds like you were able to get logged in to iTunes and iCloud online without any issues. In that case, your iCloud login details, are correct.


In this case, we'd see if this helps to solve the issues between iCloud and your PC: Resolve issues between iCloud for Windows or iTunes and third-party security software


Should it persist, do you ever receive an error after it attempts to load?


Hoping to hear how it goes, cheers.

Jan 22, 2022 8:58 AM in response to k661

Welcome k661,


Thank you for using Apple Support Communities. Based on your post, you're having issues signing in to your Apple ID in iTunes on your PC. We'll do our best to assist with this.


Nice troubleshooting so far!


If you're using a VPN or security software on the PC, we'd recommend disabling them, restarting the PC, and try it out again.


In case it persists, try steps in: If iTunes can’t connect to the internet on PC


Let us know if this helps out or not, take care.

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2-Factor Authentication stuck at verifying

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