You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

LTE Randomly disconnecting

My LTE will randomly disconnect itself when I’m on WiFi. The only way I can fix it is by restarting my iPhone. When it is disconnected, it drains my battery A LOT. Does anyone know why this happens?


I have an iPhone 13 mini that has a Verizon eSIM.

iPhone 13 Mini

Posted on Jan 21, 2022 5:07 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2022 5:15 AM

Try restarting the WiFi network.


If that doesn’t work:

▷ Update your iPhone. 📲


If that doesn’t work, try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

2 replies
Question marked as Top-ranking reply

Jan 21, 2022 5:15 AM in response to Apple_Fanboy_1

Try restarting the WiFi network.


If that doesn’t work:

▷ Update your iPhone. 📲


If that doesn’t work, try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

Jan 21, 2022 5:20 AM in response to Apple_Fanboy_1

Force restart iphone and try

Force restart an iPhone with Face ID

To force restart iPhone X, iPhone XS, iPhone XR, iPhone 11, iPhone 12, or iPhone 13, do the following:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

LTE Randomly disconnecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.