My phone freezes up when I put it on charge. The phone is working, but the touchscreen will not respond. Last night I tried to answer a call after I plugged it in before bed, and the screen doesn’t recognize my touch. I do have an Apple Watch as well, so maybe it has to do either the lock feature on my watch. iPhone 13 less than a month old.
iPhone 13, iOS 15
Hello JFlogue,
Thanks for asking the Apple Support Communities for help with your iPhone not unlocking while on a charger.
First, try another Apple certified cable: Identify counterfeit or uncertified Lightning connector accessories - Apple Support
Also try another charging block, and another plug or power strip. Try this things individually to see if the issue is with the cable, the block, the power strip, or the wall plug.
If this continues to occur regardless of the cable, wall adaptor, wall outlet, or power strip, we recommend you stop using the device and have it checked for issues. Bring the cable and wall outlets to your appointment to have them checked also: Genius Bar Reservation and Apple Support Options
Cheers.
Hello JFlogue,
Thanks for asking the Apple Support Communities for help with your iPhone not unlocking while on a charger.
First, try another Apple certified cable: Identify counterfeit or uncertified Lightning connector accessories - Apple Support
Also try another charging block, and another plug or power strip. Try this things individually to see if the issue is with the cable, the block, the power strip, or the wall plug.
If this continues to occur regardless of the cable, wall adaptor, wall outlet, or power strip, we recommend you stop using the device and have it checked for issues. Bring the cable and wall outlets to your appointment to have them checked also: Genius Bar Reservation and Apple Support Options
Cheers.
Figured it out. It was my usb source. Must have been the frequency or something.
doesnt unlock while charging
