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iphone 11 screen problems

my phone was glitching very bad yesterday, mainly with the screen turning blue on and off. it would go back to normal sometimes, but this morning the screen is completely black but will charge and vibrate and it is still connected to my Watch

iPhone 11, iOS 15

Posted on Feb 20, 2022 7:58 AM

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Question marked as Best reply

Posted on Feb 20, 2022 8:05 AM

Try a forced restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support


If the issue persists, it might be a hardware (screen? other internal component?) problem but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Best reply

Feb 20, 2022 8:05 AM in response to jadee04

Try a forced restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support


If the issue persists, it might be a hardware (screen? other internal component?) problem but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

iphone 11 screen problems

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