Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
I always keep screen rotation lock on my iphone but after this new update 15.2.1 screen rotating doesn’t work while FaceTime call even it’s locked. It’s happens when i used other apps during FaceTime then screen start rotating automaticall.
iPhone 12 Pro Max
Hi Yaar Punjabi,
Welcome to the Apple Community.
Wondering which iOS version you have installed on your iPhone 12 Pro Max.
Re: "FaceTime screen rotation"
How to check the "Portrait Orientation" Lock button is on or off in iOS 15
https://support.apple.com/en-us/HT204547
Change FaceTime video settings on iPhone:
says:
"During a call in the FaceTime app, you can turn Portrait mode on or off,
switch between cameras, or turn your camera on or off".
Complete article: https://support.apple.com/en-au/guide/iphone/iphfb3d2a12b/ios
Or you might want to check the Control Centre settings:
Edit Control Centre on your iPhone, iPad and iPod touch
https://support.apple.com/en-au/HT211812
_____________________________________________
Re: "happens when i used other apps during FaceTime"
Wondering which method you used to return to FaceTime ... see if anything in these Apple support article helps
Use other apps during a FaceTime call on iPhone
(NB: Choose correct iOS version at top of page that opens from the link, for accurate info.)
https://support.apple.com/en-au/guide/iphone/iph3dc0cb20d/ios
Switch between open apps on iPhone
(NB: Choose correct iOS version at top of page that opens from the link, for accurate info.
https://support.apple.com/en-au/guide/iphone/iph1a1f981ad/ios
________________________________________________________
We are all Apple users like yourself in this community.
So, if you want Apple to be aware of the difficulty you are having, there's a Feedback Form for FaceTime:
Apple FaceTime Feedback Form
https://www.apple.com/feedback/facetime/
All the best :-)
Hi Yaar Punjabi,
Welcome to the Apple Community.
Wondering which iOS version you have installed on your iPhone 12 Pro Max.
Re: "FaceTime screen rotation"
How to check the "Portrait Orientation" Lock button is on or off in iOS 15
https://support.apple.com/en-us/HT204547
Change FaceTime video settings on iPhone:
says:
"During a call in the FaceTime app, you can turn Portrait mode on or off,
switch between cameras, or turn your camera on or off".
Complete article: https://support.apple.com/en-au/guide/iphone/iphfb3d2a12b/ios
Or you might want to check the Control Centre settings:
Edit Control Centre on your iPhone, iPad and iPod touch
https://support.apple.com/en-au/HT211812
_____________________________________________
Re: "happens when i used other apps during FaceTime"
Wondering which method you used to return to FaceTime ... see if anything in these Apple support article helps
Use other apps during a FaceTime call on iPhone
(NB: Choose correct iOS version at top of page that opens from the link, for accurate info.)
https://support.apple.com/en-au/guide/iphone/iph3dc0cb20d/ios
Switch between open apps on iPhone
(NB: Choose correct iOS version at top of page that opens from the link, for accurate info.
https://support.apple.com/en-au/guide/iphone/iph1a1f981ad/ios
________________________________________________________
We are all Apple users like yourself in this community.
So, if you want Apple to be aware of the difficulty you are having, there's a Feedback Form for FaceTime:
Apple FaceTime Feedback Form
https://www.apple.com/feedback/facetime/
All the best :-)
Thank you for your reply, Yaar Punjabi,
and thank you for trying everything.
You might want to take your iPhone in to an Apple store, for expert help, if possible..
a Genius Bar reservation is recommended:
https://www.apple.com/retail/geniusbar/
or
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
and / or
You might want to send feedback to Apple.
If others are experiencing the same issue, it may be addressed in a future update.
Webpage with links to Feedback Forms:
https://www.apple.com/feedback/
All the best :-)
Hi Brbo, i am using ios 15.2.1, yes, i have tried everything you have mention but still it’s doesn’t work. Portrait orientation locked is on but still FaceTime screen rotating. FaceTime screen start rotating when i used other app during FaceTime call.
Note: the app i used during FaceTime call that doesn’t rotate only the FaceTime screen rotate which is shown on the corner.
you might not feel difference on your side on small facetime screen but the other person you are making with FaceTime call will tell you that screen is rotating.
FaceTime screen rotation
