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anthony-lee Author

Level 1

15 points

Apple MagSafe Battery Pack Not Charging

I have a Apple MagSafe Battery Pack that I purchased for $100 and it’s simply not charging. It shows that it’s charging on my iPhone 13 Pro, but the battery percentage hasn’t moved up. In fact, it’s only been going down when I charge it. The fact that I payed double for this charger that I could’ve gotten elsewhere for $50 is upsetting, considering the fact that it’s doing absolutely nothing for me. Is this a defective battery pack or is there something that I can do to fix this issue?

iPhone 13 Pro

Posted on Jan 22, 2022 10:12 AM

Best reply

barberlives123

Community Specialist

Posted on Jan 23, 2022 1:37 PM

Hi Anthony-lee,

We'd love to assist you with getting your MagSafe Battery Pack to charge. First, can you tell us what color the indicator light shows for it? Also, let's see if the steps here: How to use your MagSafe Battery Pack will resolve the issue for you.

Take care

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Apple MagSafe Battery Pack Not Charging

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