Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
I purchased John Wick Chapter 2 from iTunes a few years ago. It is not showing up in my library. When I try play it in "Now Playing" i tries to get me to purchase it. When I do, it says I already own the movie and asks if I want to download. I press download and nothing happens. It will not play or show up in my library.
Thanks for posting in the Apple Support Communities DanTalbot54,
Based on what you're describing, we suggest checking to see whether the purchase may have been unintentionally hidden. The following page explains how to check, and how to unhide it so you can access it normally if it had been: Hide and unhide music, movies, TV shows, audiobooks, and books
We hope this helps!
Thanks for posting in the Apple Support Communities DanTalbot54,
Based on what you're describing, we suggest checking to see whether the purchase may have been unintentionally hidden. The following page explains how to check, and how to unhide it so you can access it normally if it had been: Hide and unhide music, movies, TV shows, audiobooks, and books
We hope this helps!
Movies were hidden in my iCloud account. Found several I forgot I had
Purchased Movie not showing up in AppleTV library
