Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why isn’t my touch working on the screen?!

It’s not wet, I took the screen protector and case off amd I can’t use my screen at all. I’ve tried pressing the buttons in sequence to force shut off and that doesn’t work either.


iPhone 8, iOS 14

Posted on Jan 22, 2022 11:55 AM

Reply
Question marked as Best reply

Posted on Jan 22, 2022 11:57 AM

Try Force restarting your iPhone 8 again and Exactly as shown below:

Press and hold both the volume down button and the Sleep/Wake button at the same time. Continue to hold those buttons until the Apple logo appears, release both buttons. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply

Why isn’t my touch working on the screen?!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.