I am trying to set up a new iPhone 12 and when prompted to download iOS 15.1.2 I hit download and now it's been stuck on the "install now" page for hours with the wheel turning next to it - I am unable to exit out of it or anything. Please help!
iPhone 12
Hi RSRC1,
Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with updating your iPhone. We're happy to provide some information to assist.
We recommend starting with the steps in the article here: If your iPhone, iPad or iPod touch won’t update
Should the issue continue, test placing your iPhone into recovery mode and completing the update and setup. If you can't update or restore your iPhone or iPod touch
Best!
Hi RSRC1,
Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with updating your iPhone. We're happy to provide some information to assist.
We recommend starting with the steps in the article here: If your iPhone, iPad or iPod touch won’t update
Should the issue continue, test placing your iPhone into recovery mode and completing the update and setup. If you can't update or restore your iPhone or iPod touch
Best!
New iPhone Setup
