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While restoring my iPhone 7 from MacBook air finder - unfortunately I have forgot password to unlock the backup. It says "could not restore the iPhone because the password was incorrect" please advise?
iPhone 7
You put a password on your backup, whether you remember doing so or not. That’s the only way encrypted backups get created. Either you checked Encrypt Backup, or, if you have a company email account on your phone, your Exchange administrator required it. But either way you were prompted to enter a password - twice. However, that could have been years ago; you are only prompted the first time you made an encrypted backup, you will never be prompted again until you go to restore a backup.
When you entered the backup password if you have a Mac and have Keychain enabled you were given the option of saving the password in Keychain (this is the default). So check Keychain for it.
If you haven’t erased the phone yet you can create a new backup with a new password—>About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support
If neither of those work you get unlimited guesses, so try to guess what password you might have entered back when. If you are like most people it will be a password that you reused. And to speed up the process click to change the password and you will be prompted immediately.
Note that if you do NOT encrypt your computer backup then the backup will be incomplete; it will not include health data or passwords. iCloud backups are protected by default because they require your Apple ID and password to access, so this is not an issue for iCloud backups.
You put a password on your backup, whether you remember doing so or not. That’s the only way encrypted backups get created. Either you checked Encrypt Backup, or, if you have a company email account on your phone, your Exchange administrator required it. But either way you were prompted to enter a password - twice. However, that could have been years ago; you are only prompted the first time you made an encrypted backup, you will never be prompted again until you go to restore a backup.
When you entered the backup password if you have a Mac and have Keychain enabled you were given the option of saving the password in Keychain (this is the default). So check Keychain for it.
If you haven’t erased the phone yet you can create a new backup with a new password—>About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support
If neither of those work you get unlimited guesses, so try to guess what password you might have entered back when. If you are like most people it will be a password that you reused. And to speed up the process click to change the password and you will be prompted immediately.
Note that if you do NOT encrypt your computer backup then the backup will be incomplete; it will not include health data or passwords. iCloud backups are protected by default because they require your Apple ID and password to access, so this is not an issue for iCloud backups.
If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:
See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
After restoring the phone using one of the methods above you can restore your most recent backup.
Thanks Lawrence. Yes using MacBook. Unfortunately I have erased my iPhone. Yes when I processed the backup I checked the option of saving the password in the keychain. Can I recover password from Key chain?
i am try to unlock my disable iphone7
I can’t reset my password in my Mac Notebook
You need to post this as a new question in the MacBook forums.
While restoring my iPhone 7 from MacBook air finder - unfortunately I have forgot password to unlock the backup. It says "could not restore the iPhone because the password was incorrect" please advise?
