my macbook pro 14 inch can not use touch id

romanoff2022 wrote:

it was fine until I update os to Monterey 12.1

macbook pro 14 inch

On your M1

Try a Safeboot to clear cache files and try again ...https://support.apple.com/en-us/HT201262

reboot as normal to test.

If Touch ID isn't working on your Mac - Apple Support

romanoff2022 Said:

"my macbook pro 14 inch can not use touch id: it was fine until I update os to Monterey 12.1"

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Troubleshooting Touch ID:

Add a New Finger ID:

Add a Fingerprint - Then, delete the current one giving you the issue. Then, add a new one with the proper configurations. Where to go and what to perform.

1. Go Here: Set up Touch ID on iPhone - Apple Support
2. First Add One: Add a fingerprint
3. Then, Delete Current One: Name or delete a fingerprint
4. The, add another a fingerprint.

Try These Links:

• If Touch ID isn't Working on your iPhone or iPad - Apple Support

• Use Touch ID on iPhone and iPad - Apple Support

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

romanoff2022 wrote:

Yes!! It works. Safe boot and clear cache files. Thank you so much.

Good computing romanoff2022 !