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kal32 Author

Level 1

4 points

Face ID is disabled

My Face ID isn’t working why is that?

Posted on Jan 24, 2022 4:27 AM

Top-ranking reply

khajotia

Level 6

8,868 points

Posted on Jan 24, 2022 4:31 AM

Contact Apple Support

In many cases, “Face ID Has Been Disabled” on your iPhone because of a hardware issue with the TrueDepth camera. ... You should contact Apple support as soon as possible, either online, in-store, or over the phone if you believe there's a hardware problem with your iPhone's TrueDepth camera

You can also try a force restart and see if that helps. Also read this: https://support.apple.com/en-us/HT208114

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Face ID is disabled

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