You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 13 pro max facebook issue

Hi every one

Lately I noticed an issue on my iPhone 13 pro max while using facebook app , when I open an image whether it is profile photo or uploaded image the phone screen freezes without any response , I have to minimize the app and reopened it to overtake the freezing situation ?! I wonder if this is due to software or hardware failure of my phone , any recommendation or solution ( knowing that both facebook app and iOS are up to date )

iPhone 13 Pro Max, 15

Posted on Jan 24, 2022 5:37 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2022 9:22 AM

ZA85 wrote:

Hi every one
Lately I noticed an issue on my iPhone 13 pro max while using facebook app , when I open an image whether it is profile photo or uploaded image the phone screen freezes without any response , I have to minimize the app and reopened it to overtake the freezing situation ?! I wonder if this is due to software or hardware failure of my phone , any recommendation or solution ( knowing that both facebook app and iOS are up to date )

Ask facebook or look at their help center.

3 replies
Question marked as Top-ranking reply

Jan 24, 2022 9:22 AM in response to ZA85

ZA85 wrote:

Hi every one
Lately I noticed an issue on my iPhone 13 pro max while using facebook app , when I open an image whether it is profile photo or uploaded image the phone screen freezes without any response , I have to minimize the app and reopened it to overtake the freezing situation ?! I wonder if this is due to software or hardware failure of my phone , any recommendation or solution ( knowing that both facebook app and iOS are up to date )

Ask facebook or look at their help center.

iPhone 13 pro max facebook issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.