Cannot rename a file in the download folder

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Level 1

8 points

Cannot rename a file in the download folder

As you can see from the photo, i am downloading some images and i need to name this one as “3”, but when i try to do that it appears a message saying:

“The name “3” is already in use, try using a different one”

Even tough there is no other file named “3” in that folder.

I have downloaded some other images in the past few days and called one with “3”, but i have since moved those other images on another folder. After seeing this message i have tried to change the name of the other “3” image (that is on another folder) just to be sure, but i still cannot rename the one showed on the photo as “3”.

Can anyone help me solve this problem?

Thanks

iPad Pro, iPadOS 15

Posted on Jan 24, 2022 8:32 AM

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Answer 1

Top-ranking reply

ShortBlack6857

Level 4

2,807 points

Jan 24, 2022 6:17 PM in response to Hùrin

Hi Hùrin, thank you for posting in Apple Support Communities.

Sometimes filenames can be resolved by a 'Force Restart' to your iPad especially if the name has been used before, somewhere else. The following link explains how to do this.

https://support.apple.com/en-au/guide/ipad/ipad9955c007/ipados

Can I also suggest that you consider another naming structure to minimise future issues e.g. Photo1...., Image1..., 25.01.2022_1...

You can also contact Apple Support if the issue persists as follows:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above but also again as follows Apple – Location Selector; or
Using the "Apple Support" app, available and downloadable from the App Store.

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Cannot rename a file in the download folder

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