Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Monterey OS Razer Kiyo / Webcam Settings Not working

I just upgraded to a new MacBook Pro that has Monterey OS. I use Zoom for client calls all day, every day. Previously, I was able to use the webcam settings app to control the zoom/pan/tilt for my external webcam, but now I cannot. Help, I'm super frustrated! Is there any way to do this in the new OS? If not, can I go back to the old OS?

MacBook Pro 13″, macOS 12.1

Posted on Jan 24, 2022 2:21 PM

Reply
Question marked as Best reply

Posted on Jan 24, 2022 3:08 PM

Some Logitech webcams tht woked on Big Sur did not work on Monterey.

Maybe your camera is not compatible with Monterey.


Maybe if there is Razer software that requires an update for Monterey.


This only list PC compatibility

https://www.razer.com/streaming-cameras/razer-kiyo/RZ19-02320100-R3U1#specs

Similar questions

4 replies

Feb 7, 2022 2:44 PM in response to Katl_27

I have this issue too. The Kiyo itself works, but it's no longer possible to zoom/pan/tilt using the Webcam Settings app. I've contacted the app developer but not heard back.


Can anyone recommend either (a) a webcam which can zoom/pan/tilt on Monterey; or (b) a different webcam settings app which can do this with the Kiyo on Monterey? Or, alternatively, is there likely to be a fix soon (either from Apple or from the Webcam Settings app)? I see the current version of the Webcam Settings app still lists the latest update as adding support for Catalina, so perhaps it's not actively maintained now?

Feb 7, 2022 5:43 PM in response to fy298

Solution found. But it doesn't involve the Kiyo. You can use your iPhone as a webcam with the Camo app (https://reincubate.com/camo/). The pro version includes zoom/pan options. Image quality is better than the Kiyo. If you don't have a mount, I've found blu-tack works fine to attach your phone to the monitor.


They also have an interesting article on why an iPhone is a better solution than a camera: https://reincubate.com/support/how-to/why-are-webcams-bad/. I have no affiliation to the company; I'm just happy to have found a solution!

Monterey OS Razer Kiyo / Webcam Settings Not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.