You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
We purchased a new Apple Pencil and a new iPad, but cannot get the pencil to connect to the new iPad. It doesn't appear to be charging. We can place it (flat side down) on the (magnetic?) spot where it connects to iPad, but the charge does not appear on the iPad screen.
Any suggestions?
You purchased the wrong version Pencil.
The 2021 9th gen, 10.2 inch screen iPad uses the original, older 1st gen Pencil.
You need to return this 2nd gen Pencil and purchase the 1st gen Pencil, instead.
Both Pencils charge and pair differently.
You purchased the wrong version Pencil.
The 2021 9th gen, 10.2 inch screen iPad uses the original, older 1st gen Pencil.
You need to return this 2nd gen Pencil and purchase the 1st gen Pencil, instead.
Both Pencils charge and pair differently.
Thank you for your help
Can you confirm whuch new iPad model with which version Pencil?
IT's the second generation Apple Pencil and a 9th generation iPad
Guess they're not compatible together. What a waste. Just bought them both brand new, for Christmas gifts. Didn't realize something so expensive and new wouldn't work together.
Figures.
My brand new Apple Pencil is not working
