iPad Pro battery dies after it's fully charged and the case is closed

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iPad Pro battery dies after it's fully charged and the case is closed

my iPad Pro 11" (model A1980) is constantly on charge. If the charge is at 100% and I unplug it. It's dead by the end of the night, even without being used & the case is closed. I've read that maybe auto updates in the background of apps is occurring, but I've looked through those as well and turned off like 90% of them. This sucks because this is the first iPad Pro I've had that has this problem. My first gen, iPad mini, and other iPads never had this problem. As long as the case is closed it will hold the battery and slowly die, but with this iPad Pro it just dies quickly. I've retested it while sleeping and it's battery is dead by the am.

iPad Pro 11-inch Wi-Fi

Posted on Jan 24, 2022 9:23 PM

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LotusPilot

Community+ 2024

Level 10

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Jan 25, 2022 1:14 AM in response to rj127

As described, your iPad battery may have a fault. These support pages should help with troubleshooting:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support

Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.

If you continue to experience difficulties, you might be best advised to first seek assistance directly from from Apple Support - and request a remote diagnostic test.

You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple

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iPad Pro battery dies after it's fully charged and the case is closed

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