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Why isn’t SharePlay working on my iPhone 13 Pro Max

I have friends that I FaceTime with that I would like to screen share with. But everyone is saying they can’t screen share with me. My screen share button is still gray……but I’m on the latest iOS and have the newest iPhone. I don’t understand what’s going on. I have turned off FaceTime for a little and turned it back on: I’ve signed out of FaceTime and signed back in. I’ve restarted my phone and sure SharePlay was on and it still isn’t working. I even compared my screen to my friend screens while on the phone to make sure everything looked similar. There doesn’t seem to be a problem but that one button. I need help please…….:)

iPhone 13 Pro Max

Posted on Jan 25, 2022 3:38 AM

Top-ranking reply

MrBill3

Level 10

103,906 points

Posted on Jan 25, 2022 4:46 AM

Hello,

Hmm, I don't know, but perhaps it is a limitation on your friend's phones. What model phones do they have? You might try a limited test with just one person who has an iPhone with the latest version of iOS.

Share your screen in a FaceTime call on iPhone - Apple Support

Let us know if you get it figured out.

Good luck.

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Why isn’t SharePlay working on my iPhone 13 Pro Max

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