iPhone 12 not working with Kenwood car stereo

My iPhone 12 will not transmit phone call audio with my Kenwood DMX907S car stereo. Calls go through, my audio can be heard by phone call recipients, but I get no audio. I’m told my stereo firmware is up to date. Is there a known IOS CarPlay issue?

iPhone 12

Posted on Jan 25, 2022 6:09 PM

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5 replies

Jan 26, 2022 1:00 PM in response to douglasdeal

douglasdeal Said:

"My CarPlay *is* setup and in all repeats works as designed […]people can hear me, bit I cannot hear them.

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Where to go from here:

We got this far, and what you are reporting is an extremely-reported issue on these forums. I haven’t come across an ultimate solution to the “start alone hearing issue” per se. This is now an issue with the iPhone itself — no longer the car.


So what to Try:

A. Unmute it:

Is your iPhone on Mute, while on the phone? If so, tap the Mute button so that it is not red-colored. It is the button that looks like a microphone cover.


B. Contact your Carrier:

Contact your carrier -- report back what they say.


C. Verify the volume



If Nothing Above is of Success: Contact Apple Support

Jan 25, 2022 6:35 PM in response to douglasdeal

douglasdeal Said:

"iPhone 12 not working with Kenwood car stereo: My iPhone 12 will not transmit phone call audio with my Kenwood DMX907S car stereo. Calls go through, my audio can be heard by phone call recipients, but I get no audio. I’m told my stereo firmware is up to date. Is there a known IOS CarPlay issue?"

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See the Driver's Guide:

Jan 25, 2022 7:38 PM in response to douglasdeal

douglasdeal Said:

"Thank you. I have followed the instructions on the manual, and everything functions as it should with the exception of not hearing any audio on phone calls."

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You are welcome.


Troubleshooting Calls:

Go down one page (to page 31). You need to set up Car Play.

Some Links:

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iPhone 12 not working with Kenwood car stereo

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