Hi, sorry for a late reply.
I have been talking to apple support by phone, the last week and they could not find the problem.
But I live in Norway, so maybe some things/info have a slower tempo getting here.
I did also became a part of Apple music, and nothing did change, nor could I play music/videos either.
Before I started, I had both on, on my phone, Wi-Fi and Cellular.
- (In Norway Cellular is Phone Data, So it tok me a few min understanding that)
I did try both tonight, and after I tried the first step:
(Try downloading on cellular, than on Wi-Fi, and see if the issue remains.
Tap on Settings Wi-Fi, and toggle Wi-Fi off. Restart the iPhone. Try and download a track. This setting will force the iPhone to us cellular data.)
And I was so happy, pressed on a song and just after a few seconds, the song was downloaded and I could play it.
I was so happy!
Then I tried the 2 step, no cellular and only Wi.fi again:
It was back to the way it was before, almost standing still on downloading, but no downloading.
I tried something different, In my apartment I have 2 Internett adresses, they are both the same one but one is 5G and the other is not.
Since started using my new phone, I had it normally on 5G.
(But, when I thought about it. I was not sure,
checked my phone company and where I live there is still 4G, and 4G+, but they hope getting 5G everywhere by 2022 )
- (I have 5G on my laptop most on the time too, but sometimes i need to change to the other one, if it stop working or is slow).
Anyway, back to the iPhone:
After turning it on again, the 5G one was not there, so I chose the normal one.
Tried downloading, it worked! Tried playing it worked, and no interruptions! Now I tried Apple Play, it worked too! Now I can download and play music! And see Music-Videos/Listen to music on Apple Music.
Im so happy now, I was really worried I had done something to my new phone.
But Im not sure what was wrong, or what the real problem was,
Can you explain it to me? Im pretty sure the people from Apple that tried to help me over the phone, would be happy getting the info.
PS, thank you so much for your help!
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
I have not had a new phone in almost 10 year now, (iPhone 5s) and this was so frustrating and tiring,
that just one thing did not work.
Happy salutes from
sligc449
