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magic keyboard touch id not working

i bought a new magic keyboarf with touch id, however after pair only touch id is not working.

MacBook Pro

Posted on Jan 26, 2022 8:47 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2022 5:57 AM

Hi cocovivin.


I see that you have a question related to a MacBook Pro, listed in your profile, unfortunately you have asked your question in a sub-forum dedicated to the Mac Pro Desktop computer, of which there are very few users worldwide. As a result you may receive very few responses here.


Touch ID is only active on new M1 MacBooks and iMac's with Apple Silicon, Touch ID is not available on MacBooks, iMacs, Mac Pro's and all older Macs using Intel processors.


Please review the document link provided at the top of this page "If Touch ID isn't working on your Mac".


HTH.


Will.

1 reply
Question marked as Top-ranking reply

Jan 27, 2022 5:57 AM in response to cocovivin

Hi cocovivin.


I see that you have a question related to a MacBook Pro, listed in your profile, unfortunately you have asked your question in a sub-forum dedicated to the Mac Pro Desktop computer, of which there are very few users worldwide. As a result you may receive very few responses here.


Touch ID is only active on new M1 MacBooks and iMac's with Apple Silicon, Touch ID is not available on MacBooks, iMacs, Mac Pro's and all older Macs using Intel processors.


Please review the document link provided at the top of this page "If Touch ID isn't working on your Mac".


HTH.


Will.

magic keyboard touch id not working

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