Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Pay

How can I get my money back from Apple Pay if it was unauthorized by me?

iPhone XS Max, iOS 15

Posted on Jan 26, 2022 10:20 PM

Reply
Question marked as Best reply

Posted on Jan 27, 2022 7:58 AM

  • Apple Cash cannot be refunded if you have been the victim of a scam. There is no buyer protection for Apple Cash. You must report it to the police and report it here - contact us to open a dispute
  • If the scam happened on social media (Facebook/Instagram, etc.) you need to let them know as well.
  • If you have a negative balance on your Apple Cash you need to transfer enough money from your bank account to cover the negative amount. You should also go here - Apple Pay Customers


3 replies
Question marked as Best reply

Jan 27, 2022 7:58 AM in response to montaija

  • Apple Cash cannot be refunded if you have been the victim of a scam. There is no buyer protection for Apple Cash. You must report it to the police and report it here - contact us to open a dispute
  • If the scam happened on social media (Facebook/Instagram, etc.) you need to let them know as well.
  • If you have a negative balance on your Apple Cash you need to transfer enough money from your bank account to cover the negative amount. You should also go here - Apple Pay Customers


Apple Pay

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.