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IOS12

My Hilton Honors app has stopped letting me sign into my account. It was fine until a week ago but I am not able to update the app as apple do not support less than IOS 13. Any ideas if I can still us the app on IOS12

Windows, Windows 6

Posted on Jan 29, 2022 3:03 AM

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Question marked as Top-ranking reply

Posted on Jan 29, 2022 3:19 AM

If the App has been updated - and now requires a higher version of iOS than your iPad can support, you’ll replacement of the iPad with a newer model. You may find that you can still access your account from a browser App.


The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.5.


Apple ended major update support for these models of iPad in September 2019 - although they since continue to receive “point” security updates - the most recent being released just recently. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS15.


Sorry, I appreciate that this may not be what you were hoping to learn.


I hope this information provides clarity as to your available options - and the fundamental limitations of your iPad.

1 reply
Question marked as Top-ranking reply

Jan 29, 2022 3:19 AM in response to thomasohara

If the App has been updated - and now requires a higher version of iOS than your iPad can support, you’ll replacement of the iPad with a newer model. You may find that you can still access your account from a browser App.


The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.5.


Apple ended major update support for these models of iPad in September 2019 - although they since continue to receive “point” security updates - the most recent being released just recently. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS15.


Sorry, I appreciate that this may not be what you were hoping to learn.


I hope this information provides clarity as to your available options - and the fundamental limitations of your iPad.

IOS12

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