12.2 crash

My Mac Mini has crashed twice since installing 12.2, and Safari had problems loading a site today (had to quit and restart). I submitted the crash reports to Apple for grins.


Anyone else having similar experience?

Posted on Jan 29, 2022 4:22 AM

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Posted on Feb 3, 2022 2:04 PM

Final results are in.

First, this appears to only happen on iNTel based Mac (my Mini). My wife's M1 based iMac does not crash with these settings.


It is caused by a combination of Energy Saver setting to turn display off after 1 hour (probably any other setting other than "Never"), AND use of the Photos screensaver.


Set the Energy Saver setting to "Never" for turning off the display - NO CRASHES.

Use a screen saver other than Photos (I chose Monterey) with the Energy Saver setting still "on" - NO CRASHES.


I passed this information on to Apple along with the crash information. Whether they look at it - well, who knows?


27 replies

Feb 1, 2022 3:45 PM in response to Owl-53

I appreciate your position on this, and held that position until recently. If there were no threats to macOS, Apple wouldn't be releasing so many security updates to their platforms. The more popular Apple products become, the more appealing of a target they are. It doesn't cost much, and peace of mind is worth a bit.


That being said, I *DID* take the time to uninstall the Intego products just to see if that had any influence on my crashes. That action had no impact. Still crashes, generally after power saver for monitor kicks in after 60 minutes of inactivity.

Oddly, etrecheck showing an Intego executable "running" from a non-existent location on disc. "ps -ef" can't find that executable running either, so I have no idea where it gets its info from.


Any thoughts on the best way to back up to 12.1.2? Is there an installer out there somewhere? I really hate to open a support incident with Apple, as it would likely be pretty painful.


Thanks!

Jan 31, 2022 2:20 PM in response to lllaass

OK, here's the report, but I'm relatively techie and didn't see anything obvious. I'm starting to see the crashes start during automatic sleep after inactivity, and see the error pointing to USBMasStorage. As such, I've unchecked "Put discs to sleep when possible" and waiting until the timeout.


Let me know if you see anything else I'm missing. Since my previous posts, I've downloaded the full 12.2 install from the App Store, and run the installer. This time, I saw no crash during the installer.


Feb 2, 2022 4:58 AM in response to Owl-53

I didn't post this to discuss the nuances of antivirus on macOS, or to argue the need for such.


I'm having a crash situation that JUST started after the 12.2 update. All debugging information still points to some underlying problem with the OS, not coming close to mentioning antivirus, which has not caused a problem with any of my Macs since installed over 9 years ago.


Again, thanks for taking the time to try and help.

Feb 3, 2022 5:07 PM in response to otterdas

I'm not sure about where the battery icon of Preferences window is. Mine is a Mac Mini. All I have is Settings>Energy Saver. Pretty sure that should be on all Macs, but I could be wrong.


And thanks for the affirmation on endpoint protection, but I realized long ago that all of us have our own spin on what's important and what's not. To each their own.

Feb 12, 2022 7:37 AM in response to LakeLifeLG

I went into “software updates” and clicked “check for updates” and the first time I clicked it it said “your Mac is up to date with OS Monterey 12.2.” The second time I tried it said, “unable to check for us dates. Didn’t get a response from the Apple software until date server.” Tried a third time and for the same response as the second one. Fourth try, same response as the first.


Any idea how I can run or even find the 12.2.1 update?

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12.2 crash

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