macbook

the mute tick box is grey and I can't unmute it, what can I unmute my MacBook?

MacBook, macOS 12.1

Posted on Jan 29, 2022 11:26 AM

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Question marked as Top-ranking reply

Posted on Jan 30, 2022 2:42 PM

Hi Pinkishsuliman,


Thank you for posting in the Apple Support Communities. It sounds like you're having some trouble with the microphone setting on your MacBook Air, correct? If so, we would love to help see if we can get the issue resolved for you. Let's go ahead and follow the troubleshooting steps we've linked for you below.


Change the sound input settings on Mac


Also, if you're MacBook Air is administrated by a third-party, or you're not signed in with an administrator user account, you may not be able to enable the microphone.


Please let us know how it goes. We're always happy to help.


Cheers!

1 reply
Question marked as Top-ranking reply

Jan 30, 2022 2:42 PM in response to Pinkishsuliman

Hi Pinkishsuliman,


Thank you for posting in the Apple Support Communities. It sounds like you're having some trouble with the microphone setting on your MacBook Air, correct? If so, we would love to help see if we can get the issue resolved for you. Let's go ahead and follow the troubleshooting steps we've linked for you below.


Change the sound input settings on Mac


Also, if you're MacBook Air is administrated by a third-party, or you're not signed in with an administrator user account, you may not be able to enable the microphone.


Please let us know how it goes. We're always happy to help.


Cheers!

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