Printing from a MacBook Air Issues
I am trying to assist a customer who has a MacBook and an issue with connecting to a HP laserjet printer. This is a wireless issue, and her iPhone and my iPhone have no issues printing. This has just cropped up recently, and she has been able to print for a year before. Printer is about a year old.
I have:
1) Turned off the printer; then rejoined the printer to the network
2) Turned off the MacBook, and forgot the network; then rejoined
3) Uninstalled the printer software and reinstalled
4) Powered down the modem/router (comcast standard issue) and powered up
5) Assigned a static IP address to printer
The connection goes in and out. If it does managed to stay connected, then printing can take as long as 4 minutes to get the page printed. Whereas, the iPhone(s) print almost immediately.
I am beginning to think that it may be the comcast issued modem/router. Either it needs replacement OR I could try and create a whole new wireless network and rejoin all devices.
Anyone else had this issue?