Mac Mail Doesn't show created folders

This has happened in both High Sierra & Monterey. I create a folder under an email address in Mac Mail and it doesn't show up.


Why??


Thanks in advance.

Mac mini, macOS 10.12

Posted on Jan 30, 2022 9:09 PM

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3 replies

Jan 31, 2022 3:52 PM in response to MzLortta

Hello MzLortta,


Thank you for participating in the Apple Support Communities! We understand that when you create a mailbox in Mail on your Mac, it does not appear. We'd like to collect a few more details to help isolate potential causes:


  1. Are you creating a mailbox On My Mac or under a specific account? Create or delete mailboxes in Mail on Mac - Apple Support
  2. Does the issue occur when creating a mailbox in a specific location or in multiple locations?
  3. Is this a smart mailbox?
  4. Do the mailboxes eventually appear or are you able to successfully create them after attempting to again?


Take care.

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Mac Mail Doesn't show created folders

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