Not receiving family sharing notification

As the current family sharing organizer, I am not receiving notification of my child's invite to another family group, and it's not in my settings. She is receiving the email invite but of course, can't accept it until I receive notification and approve it. How else can I approve it?

iPhone 11, iOS 15

Posted on Jan 30, 2022 9:37 PM

Reply
3 replies

Jan 31, 2022 4:03 PM in response to Mombyone

Hello Mombyone,


Thank you for posting in the Apple Support Communities, and for reviewing the related article Move a child to another group using Family Sharing. We'll get you the best options.


For this issue, we think the info in the section "If you can't accept the invitation" in the support article below might provide additional insight:

Set up Family Sharing


If the child hasn't moved to a different family group yet in the last year, try restarting the devices and ensuring they're fully updated to the latest software version. If an update is available, be sure they're backed up first.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch

Back up your Mac

Update macOS on Mac


If this concern continues after taking the steps above, our resolution is to contact Apple Support directly. Depending on your region, you may be able to reach them here: 

Get Support


We hope this information is useful. Kind regards.

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Not receiving family sharing notification

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