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trying to unblock an iphone but am told need to update itunes however itunes is latest version

I am trying to update a phone that is locked but get a message that I need to update itunes. when I check the itunes version it reports that it is the current version??? something is clearly not right ! what???


iPhone 7, iOS 13

Posted on Jan 30, 2022 10:01 PM

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Question marked as Top-ranking reply

Posted on Jan 31, 2022 6:31 AM

It sounds like you are still running Windows 7 or 8, in which case iTunes cannot be updated beyond 12.10.11.2 because the latest versions actually require Windows 10 or 11 - and latest versions are needed for iOS 15 support.

2 replies

trying to unblock an iphone but am told need to update itunes however itunes is latest version

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