i cant restore my iphone 7 - says i need the latest version of itunes but when i click update it says i have the latest version

Canindian1 Said:

"i cant restore my iphone 7 - says i need the latest version of itunes but when i click update it says i have the latest version"

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Locked iPhones and iTunes Glitch:

I've seen a few reports today of backwards compatibility being an issue with installs and configurations. Apple is doing their part in fixing this. So, contact Apple Support, skipping iTunes.

Troubleshooting a Locked iPhone:

Your iPhone is locked. So, get this serviced.

Hold it Right There!

Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.

No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.