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When will I get my refund?

Hi! I purchased my MBP 14' last Jan 29, 2022 via Apple PH. However, I opted to upgrade my SSD to 1TB the last minute, hence I cancelled my initial order today (Jan 31, 2022) which I paid via debit card. May I ask when will this be refunded on my debit card (BDO Debit Mastercard)? I hope someone with the same experience can answer me :(

Posted on Jan 31, 2022 5:23 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2022 7:49 AM

KMRDavid wrote:

Hi! I purchased my MBP 14' last Jan 29, 2022 via Apple PH.
However, I opted to upgrade my SSD to 1TB the last minute, hence I cancelled my initial order today (Jan 31, 2022) which I paid via debit card.
May I ask when will this be refunded on my debit card (BDO Debit Mastercard)? I hope someone with the same experience can answer me :(



If your Mac did not ship your card was not charged... maybe a hold to verify funds.


Call Customer Support (800) MY–APPLE (800–692–7753)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232



Support for your product, help with order placed, help making a purchase

https://contactretail.apple.com/Help



Order status:

https://secure.store.apple.com/shop/order/list

https://www.apple.com/shop/help/viewing_changing_orders


2 replies
Question marked as Top-ranking reply

Jan 31, 2022 7:49 AM in response to KMRDavid

KMRDavid wrote:

Hi! I purchased my MBP 14' last Jan 29, 2022 via Apple PH.
However, I opted to upgrade my SSD to 1TB the last minute, hence I cancelled my initial order today (Jan 31, 2022) which I paid via debit card.
May I ask when will this be refunded on my debit card (BDO Debit Mastercard)? I hope someone with the same experience can answer me :(



If your Mac did not ship your card was not charged... maybe a hold to verify funds.


Call Customer Support (800) MY–APPLE (800–692–7753)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232



Support for your product, help with order placed, help making a purchase

https://contactretail.apple.com/Help



Order status:

https://secure.store.apple.com/shop/order/list

https://www.apple.com/shop/help/viewing_changing_orders


When will I get my refund?

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