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My series 5 wont reset

Im trying to connect my apple watch series 5 to my phone and im trying to reset my watch but it wont reset i also change my apple id and password but still wont connect


Posted on Jan 31, 2022 2:12 PM

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Posted on Jan 31, 2022 2:16 PM

Had this watch been working and paired to your iPhone before this, or is this a brand new Apple Watch? Not sure exactly what you have tried, but if it has been connected to your phone, you can try to unpair and erase the watch (use this link: https://support.apple.com/en-us/HT204568). Erasing it should back it up automatically and then it can restore the backup when you set it up again.

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Question marked as Best reply

Jan 31, 2022 2:16 PM in response to lydle

Had this watch been working and paired to your iPhone before this, or is this a brand new Apple Watch? Not sure exactly what you have tried, but if it has been connected to your phone, you can try to unpair and erase the watch (use this link: https://support.apple.com/en-us/HT204568). Erasing it should back it up automatically and then it can restore the backup when you set it up again.

Feb 1, 2022 1:29 AM in response to lydle

Your mom needs to follow all the steps on this page in order to remove the activation lock that is stopping you from using it;

My series 5 wont reset

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