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Account Recovery

Hello, I accidentally reset my iPhone mini 12. It’s a new phone that I acquired about a month ago after dropping my previous phone in water and losing it. For the most part, a good amount of my data was able to be restored. However tonight when I was testing some features I accidentally reset it not realizing that was what I was doing and now my cloud account is appearing how it did roughly two years ago when I first connected it with this phone number. I was wondering why this has happened and how to fix it.

iPhone 12 mini, iOS 15

Posted on Jan 31, 2022 6:24 PM

Best reply

Owen_1001

Level 4

2,019 points

Posted on Jan 31, 2022 6:39 PM

If you regularly backed up your iPhone using iCloud before you reset it, you could try restoring it from an iCloud update. If the phone is fully reset similar to it being brand new, you could try to restore the backup. See if this link helps: https://support.apple.com/en-us/HT204184

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Account Recovery

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