Display freezes but mouse works after it un-freezes

I am using a MacBook (Retina, 12", 2017) running MacOS Monterey (12.1). I've had this problem on other MacBooks (also Retina, 12", 2017, and also running MacOS Monterey 12.1) What is the cause of this problem, and if it can be fixed, how would you fix it? It seems like only the display is freezing up but the rest of the system keeps working, such as the mouse and/or video playback. It also only seems to happen within the first 5 minutes of waking it from sleep or sometimes when searching for websites in Chrome.

MacBook, macOS 12.1

Posted on Feb 1, 2022 6:55 AM

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12 replies

Feb 2, 2022 10:04 AM in response to davidgordiienko

Looking at your report shows that you need to do some cleanup of you drive. You have low disk space. Most drives need about 15% free space to work efficiently. You have X86 files which are 32 bit that will not work on Monterey. You also have Avast Antivirus, which will run in the background. You do not need it as Apple operating systems comes with its own security called Gatekeeper and MTR. You have or had Malwarebytes installed, which is good because the report shows addware. You have orphaned files also. possibly because you deleted some programs and left remnants. Large number of system modifications running in background. This can be because you have a lot of startup or login items. You can go to system preference users and groups login items and check this. if you click on the item in the box, you can delete them. this does not delete the program it only stops it from starting at login. Some programs that may srun in the background you would need to go to them check in there preferences to see it you can disable startup options. Here is a link with some things you can do.OSX 12.1: Running out of storage space b… - Apple Community I think part of the problem you are having has to do with storage space. Let me know,

Feb 7, 2022 9:10 AM in response to davidgordiienko

Have you uninstalled Avast?https://support.avast.com/en-us/article/Uninstall-Mac-Security/ Any third party apps you have. Check to make sure they are updated. Did you remove the adware? Try starting in safe mode and see if you still have problems.

https://www.makeuseof.com/how-to-boot-your-mac-in-safe-mode/ You could also do a reinstall.It will not delete your personal files.You say Etrecheck will not open. May have to delete it and reinstall.

Feb 1, 2022 5:07 PM in response to davidgordiienko

Are you referring to the screen or whatever app is open on the screen. Such was Google Chrome? Then starting out with the activity monitor open. Open it then click on the yellow dot in the user left corner. Then open Chrome and try to recreate the problem. Then click on activity monitor in the dock and check for any high cpu usage. Take note of whatever is causing it. Make sure activity monitor is set for cpu. Since you say the mouse remains functional you should be able to click on the dock. Let me know what you find.

Feb 1, 2022 5:51 PM in response to my ginger

What I meant by 5 minutes was that it happens WITHIN 5 minutes, but does not LAST 5 minutes. Sorry if I wasn't clear. Secondly, I had this problem on many other Macs, which were the same type (Retina, 12", 2017) and were running macOS Monterey 12.1. They had no programs installed other than the system programs and Google Chrome. Thirdly, the freezing tends to last about 5-30 seconds. Fourthly, my Mac has 8 GB of RAM and an Intel Core i5 processor in case that might be causing the problem.

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Display freezes but mouse works after it un-freezes

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